What are the rules for P2P order cancellation?

 Common FAQ    |      2022-08-30

I. Rules

User types Conditions that trigger the restrictions
New OKX users: Completed less than 3 P2P trading orders since registration(including both buy order and sell order)
More than 5 cancellations before payment on the same day, or more than 3 cancellations after clicking 'Payment Completed'
Old OKX users: Completed 3 or more P2P trading orders since registration(including both buy order and sell order)
More than 3 cancellations before payment on the same day, or more than 1 cancellation after clicking 'Payment Completed'

 

II. Restrictions

You will be banned from:
P2P buy, Buy with Card, as well as publishing and modifying buy orders.

 

III. Restriction time tiers

You will be banned for 15 minutes, 30 minutes,1 hour, 4 hours, or all day. It will be cleared at 00:00 on the same day.

Trigger Restriction time
1st time The number of cancellations reaches the upper limit of the day. The first trigger will ban you from P2P trading for 15 minutes.
2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from P2P trading for 30-minute.
3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from P2P trading for 1 hour.
4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from P2P trading for 4 hours.
5th time More than 4 triggers a day will ban you from P2P trading for the whole day.

 




A step-by-step guide to purchasing and selling crypto on OKX,


Step 1: Log in to your OKX account
Before you can start buying or selling cryptocurrency on OKX, you must first log in to your OKX account. If you do not yet have an account, click Sign up and complete the registration process.
Step 2: Select Buy/Sell
Once you have logged in to your OKX account, click Buy Crypto in the upper left-hand corner of the screen to get started.
Step 3: Select your purchasing method
The next step is to choose how you would like to buy or sell . There are two primary options on OKX: Express and P2P trade.



Finally, simply confirm your transaction details.


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