If you can log in to your account1.Log in to your OKX account. Go to security settings under your profile icon.2.Click changeunder authenticator app.3
How to change Google Authenticator (App)
If you can log in to your account1.Open the OKX application and on the user center page, select security settings. 2.Enter the google authenticator pa
How to change my phone number? (App)
If you can log in to your account1.Open the OKX application and on the user center page, select security settings. 2.Enter the mobile verification pag
Can the withdrawal from corresponding platform be credited to the account immediately?
Deposit cryptos such as BTC to OKX. When the withdrawal platform (or wallet) claims the withdrawal is successful, but the OKX account hasn’t received
Can the withdrawal from corresponding platform be credited to the account immediately?
Deposit cryptos such as BTC to OKX. When the withdrawal platform (or wallet) claims the withdrawal is successful, but the OKX account hasn’t received
How to withdraw (On APP)
There are two main types of withdrawals. One is on-chain withdrawal, and the other is internal transfer. Here we take USDT as an example to demonstrat
How to check the number of block confirmations? (On Web)
What is block confirmation?Block confirmation is an act that miners add the trading data into blocks (i.e., data blocks) on the blockchain when you de
How to check the number of block confirmations? (On APP)
What are “block confirmation” and “the number of block confirmations”?Block confirmation is an act that miners add the trading data into blocks (i.e.,
How to retrieve the withdrawal transferred to a wrong chain? (On Web)
When a user withdraws crypto from OKX to the on-chain wallet, the withdrawal might be successful but cannot be credited to the account. It may be beca